“Clear Ring has driven a remarkable increase in leads, with a 300% uptick attributed to its use. The clarity it provides on marketing efforts is invaluable, offering concrete proof of successful strategies.”
Robert B.Agency Owner · Verified G2 review
TALKTRACE
Call Transcription That Turns Conversations Into Data
Every tracked call transcribed and summarised automatically, so you can understand hundreds of conversations without listening to hundreds of recordings.
Trusted by businesses across the UK
UK-built. UK-supported. Monthly rolling plans.
What it is
Call transcription and speech analytics, on every call
TalkTrace transcribes your calls automatically and writes a short summary of each one, so the record of a conversation is something you can read in seconds rather than a recording someone has to sit through.
Transcribed automatically
Every tracked call is transcribed shortly after it ends. Dual channel audio keeps the caller and your agent on separate sides of the transcript, so it reads like a conversation rather than a wall of text.
A summary you can scan
Each call gets a short AI summary of what was asked for and what was agreed. Most of the time the summary is all anyone needs, and the transcript is there when it is not.
Searchable across every conversation
Search the words people actually used. Find every call that mentioned a product, a competitor, a price or a postcode, across months of conversations at once.
Sentiment, not just words
Calls carry a read on how the conversation went. Useful for spotting the ones worth listening to, whether that is a frustrated customer or an unusually strong enquiry.
How it works
From a four minute recording to ten seconds of reading
Nobody on your team has to change how they answer the phone.
A tracked call ends
04:12 with a new enquiry
▶ 04:12
The old way: someone finds four minutes to listen, and does it again for the next ninety calls.
Transcribed
Caller and agent on separate sides
Caller Do you cover Stockport, and can someone come out today?
Agent Yes, an engineer is free this afternoon. What is the fault?
Caller Consumer unit keeps tripping. It is a rental I manage.
Summarised
What was asked for, in three lines
Landlord in Stockport reporting a repeatedly tripping consumer unit at a managed rental. Same-day engineer visit offered and accepted. Access to be arranged with the tenant.
Same day bookingLandlordPositive
Searchable
Every conversation, by the words people used
consumer unit
18 calls this quarter mentioned it
11 came from Google Ads
£9,400 invoiced against them
Which is a marketing answer, not just a call recording.
What it is for
Where transcription stops being a nice to have
Recordings are evidence. Transcripts are data. The difference shows up in these jobs.
Quality without spot checks
Reading is faster than listening, so you can review the calls that matter rather than sampling one in twenty and hoping it was representative.
Marketing language, from real customers
The words people use to describe what they want are in your transcripts. That is ad copy, landing page copy and keyword research, written by your customers.
A handover that survives
Whoever picks the enquiry up next reads the summary instead of asking the customer to explain it again.
The input the rest of the suite needs
ConverseIQ scores the conversation, OutcomeIQ classifies it and ConvertIQ decides what to do next. All three read what TalkTrace produced.
MARKETING INTEGRATIONS
Works with what you already use
Clear Ring connects with the tools you already rely on: your ad platforms, analytics, forms, live chat and accounting software. Lead and revenue data flows into one place, and meaningful conversions flow back to the platforms spending your budget.
Verified G2 reviews
Rated 5 stars by the businesses using it
“Clear Ring has been phenomenal in tracking and attributing actions that were previously untraceable. We really feel that Clear Ring has already proved its worth by delivering measurable value. Full marks for the customer support.”
Amer M.Sales Development Representative · Verified G2 review“As a marketing expert you always keep an eye on which ads are bringing in golden customers and which are just wasting time and budget. Clear Ring is a game changer in this field, telling you exactly where to focus your efforts.”
Verified UserConsumer Services · Verified G2 review“Real-time insights from the top phone call attribution tool boost our ability to evaluate campaigns and determine return on investment. Our keyword call tracking is producing useful results.”
Moiza A.WordPress Developer · Verified G2 review“We started using Clear Ring and found it cool in tracking and attributing actions that were previously untraceable. Clear Ring is offering measurable values to boost our growth.”
Qurat-Ul A.Social Media Manager · Verified G2 review“We had a limited budget. Clear Ring was picked up to track our marketing campaigns and give us clear visibility into the likely conversions, thus achieving best possible results.”
Verified UserMarketing · Verified G2 reviewGot Questions? We’ve Got Answers
Frequently Asked Questions
Is the transcription word perfect?
No transcription is, and we will not claim otherwise. It is accurate enough to read a conversation, search it and summarise it reliably, and the original recording is always there if a specific word matters.
Are the caller and the agent separated?
Yes. Calls are recorded in dual channel, so the transcript keeps each side apart and reads as a conversation rather than a single block of text.
How quickly is a transcript ready?
Shortly after the call ends. In practice a transcript and summary are usually waiting by the time anyone goes looking for them.
Can I search across every call?
Yes. Search the words people actually said across all of your conversations, then filter by campaign, source or outcome to see which marketing produced them.
Does it work on forms and chats too?
TalkTrace is for calls. Form submissions and live chat conversations are already text, and they are analysed and classified by the rest of the Intelligence Suite.
What does TalkTrace cost?
TalkTrace is £30 a month as a bolt-on, or it is included with the AI Intelligence Suite at £60 a month alongside ConverseIQ, OutcomeIQ and ConvertIQ. See the pricing page.
Further reading
More on what gets said
Written for people working this out, not for people already sold on it.
Where transcription sits in the bigger job.
The signals worth reading a transcript for.
Qualifying at scale, and the recording and retention questions that come with it.
Clarity Starts Here.
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