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Calls are full of buying signals, but spotting them manually is slow and inconsistent. ConverseIQ uses AI to analyse every conversation for intent, quality, and value — so your team can prioritise the right leads and take the right actions faster.
ConverseIQ automatically identifies the purpose of every call — whether it’s a purchase, enquiry, or support — giving your team instant clarity on what matters most.
ConverseIQ generates next steps automatically, from callbacks to tailored actions, so your team never misses a chance to build momentum and move deals forward.
From speed to accuracy, TalkTrace goes beyond transcription. These four strengths ensure every conversation is captured, understood, and connected to the bigger picture of your customer journey.
TalkTrace isn’t just about recording what was said – it’s about empowering your teams. From sales to service, marketing to management, TalkTrace delivers the intelligence that helps every department work smarter and grow faster.
ConverseIQ uses AI trained on business conversations to identify whether a caller is enquiring, purchasing, complaining, or requesting support — all within seconds of the call ending.
Lead scores are calculated from engagement levels, buying signals, sentiment, and context. This ensures that the most valuable calls are prioritised without manual guesswork.
Estimates are based on call content, detected intent, and past deal patterns. While not a substitute for CRM quotes, they provide reliable guidance on where opportunities sit in the pipeline.
ConverseIQ is a premium AI add-on. You can view details on our Pricing page to see which plans include it or add it to your subscription.
Yes. All ConverseIQ data — including lead scores, follow-ups, and deal values — can be synced to your CRM via our integrations or API, so your pipeline always stays up to date.
Follow-up actions are automatically generated by ConverseIQ’s adaptive AI. They’re designed to reflect the customer’s intent and context, ensuring your team always knows the logical next step without needing to configure anything.
