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AI Intelligence Add-On

Smarter Tagging. Sharper Reporting.

OutcomeIQ automatically applies the right outcomes and tags to every lead - across calls, forms, chats, and events. Save hours of manual work and unlock powerful reporting filters that show you exactly which leads drive results.

The Future of Lead Outcomes

Turn Conversations Into Structured Data

Instead of manually tagging every lead, OutcomeIQ detects the best outcome from your custom list and enriches it with AI-driven tags. Every lead becomes instantly filterable, comparable, and actionable in your reports.

Custom Outcome Lists

Define Outcomes That Match Your Business

Build custom outcome lists for calls, forms, chats, or events. Whether you track sales, quotes, or follow-ups, you control the categories – OutcomeIQ just makes tagging automatic.

Automatic Outcome Detection

Let AI Do The Work

OutcomeIQ reviews each conversation and applies the most relevant outcome within minutes. No more guessing or manual tagging – your reporting stays accurate and consistent.

AI Tag Suggestions

Beyond Your Outcomes

Alongside your predefined tags, OutcomeIQ adds up to three additional AI-driven tags, like “Quotable” or “Follow-Up Needed.” This reveals new insights without disrupting your existing reporting.

OutcomeIQ Strengths

Why Customers Love OutcomeIQ

From speed to accuracy, TalkTrace goes beyond transcription. These four strengths ensure every conversation is captured, understood, and connected to the bigger picture of your customer journey.

Fast Tagging

Outcomes applied within minutes of lead completion.

Accurate & Consistent

Every lead tagged using dual analysis: your list + AI.

Connected To Reporting

Filter campaigns, sources, and outcomes together for precise insights.

Smarter Segmentation

Compare outcome trends across channels, campaigns, and lead types.

Practical Value

How Businesses Use OutcomeIQ

OutcomeIQ isn’t just about tagging leads — it’s about transforming raw conversations into structured insights your team can act on. From sales to marketing, every department gains clarity and confidence.

Sales Teams

Instantly spot quotable leads or those tagged as high-value.

Marketing Teams

See which campaigns drive trade vs retail outcomes.

Agencies

Deliver clean, segmented reports that prove ROI.

Managers

Track outcome trends over time to measure performance and growth.

Got Questions? We’ve Got Answers

Frequently Asked Questions

No. It will always pick from your predefined list but can also add up to three additional AI-driven tags for extra insight.

Within minutes of a call or form submission, tags are applied automatically.
Yes. It supports calls, forms, chats, and events – all of which can be preconfigured with custom outcomes.
Tags make it easy to filter leads by outcome, compare trends across channels, and isolate segments like “Trade + Quote” leads for follow-up.
ConverseIQ is sales-focused, surfacing intent, actions, and values. OutcomeIQ is reporting-focused, categorising leads for segmentation and deeper analytics.
Yes. OutcomeIQ applies the single best-fit outcome from your list and also adds up to three AI-generated tags to give you richer context.

Trusted by businesses across the UK

Trusted. Certified. Proven.