1. What Are Cookies?

Cookies are small text files placed on your device (computer, mobile, tablet) when you visit our website. They help us understand your preferences, improve the performance of the site, and deliver features you’ve chosen (such as remembering your login or language preferences).

2. Why We Use Cookies

We use cookies for a few key reasons:

• Essential / Strictly Necessary Cookies: These are required for our website to function properly — e.g. to maintain site security, enable navigation, or remember your preferences.
• Analytical / Performance Cookies: To collect aggregated, anonymous data about how people use our website, so we can improve it (e.g. Google Analytics).
• Functional Cookies: To enable features like remembering your choices (language, theme, etc.) across visits.
• Marketing / Third-Party Cookies: For tracking website usage across sites, delivering ads, or integrating with third-party services.

3. Consent and Cookie Banner

When you first visit our site, you will be asked to choose your cookie preferences via a banner. Non-essential cookies will not be set until you give explicit consent. You can accept all, reject non-essential, or choose specific categories. You can also change your preference at any time.

4. Cookies We Use

Here are some of the cookies we currently use. This list may change over time as tools or services evolve:  

Name	Purpose	Duration	Third-Party?
_ga, _gid (Google Analytics)	To track visitor usage, page views, user behaviour	1-2 years	Yes
session cookie	Maintain session across pages on the site	Session	No
cookie_consent (or similar)	Store user’s cookie preferences	6-12 months	No

5. Third-Party Cookies

Some cookies are set by third parties (for example analytics providers, social media platforms, advertising networks). We do not control those cookies, so for full details please check the third party’s own cookie / privacy policies.

6. Managing or Disabling Cookies

You can manage or disable cookies via your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive warnings before a cookie is stored. If you disable essential cookies, some features of the website may not work correctly. You can also change your cookie preferences using the cookie banner or settings (if provided).

7. Legal Basis and Data Protection

We rely on UK data protection law (UK GDPR and PECR) when using cookies. For non-essential cookies, we request your consent. For strictly necessary cookies, consent is not required, but we still explain their purpose. We store and process only the minimum information needed.

8. Changes to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or site functionality. Any updates will be published on this page, and where changes are significant, we will give notice via the website or email. Please check back regularly.

9. Contact Us

If you have questions about our use of cookies or this policy, you can contact us at: Clear Ring Ltd 17 Boundary Street Liverpool, L5 9UB Email: support@clearring.co.uk

10. Using Clear Ring? Add This to Your Cookie Policy

If you use Clear Ring call and lead tracking on your website, you must include the following wording in your own cookie policy to comply with privacy regulations.

Clear Ring Tracking Cookies

Our website uses tracking services provided by Clear Ring Ltd. These cookies allow us to measure the effectiveness of our marketing by linking website activity (such as calls, form submissions, live chats, and other leads) to their source. This helps us improve our services and the customer experience.

These cookies are set as first-party cookies directly on our website. The cookies themselves do not store personally identifiable information; however, if you make an enquiry (e.g., by submitting a form or calling us), the information you provide may be associated with your activity to help us better understand and respond to your enquiry.

Cookie Name	Purpose	Type	Expiry
_da	Used to quickly display the correct phone number on our website and link all leads, calls, and page views to the same user session.	First-party (Strictly Necessary)	1 hour
_TID	Stores a tracking identifier that enables Clear Ring to connect website activity and leads to marketing sources. The expiry renews with each page view to maintain tracking continuity.	First-party (Strictly Necessary)	180 days (rolling)

These cookies are essential for tracking leads generated through your website and may be associated with your enquiry if you choose to provide your details.