Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to site owners.
We use cookies across our website to enhance user experience and make visits to our site more effective. This policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
Types of Cookies We Use
To help you understand how cookies are used on our website, we have grouped them into the following categories:
- Strictly Necessary Cookies – Essential for the website to function correctly (e.g., security, session tracking, dynamic phone number display). These cannot be disabled.
- Analytics Cookies – Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies – Used to track visitors across websites to deliver relevant advertising. We currently do not use marketing cookies.
Cookies We Use
We use both first-party cookies (set by our website) and third-party cookies (set by external services). Below is a list of the cookies we currently use:
|
Cookie Name |
Purpose |
Category |
Type |
Expiry |
|
_da |
Used to quickly display the correct phone number on the website without needing to request it from our server on every page load. Also stores a tracking ID to link calls, leads, and page views to the same user session. |
Strictly Necessary |
First-party |
1 hour |
|
_TID |
Stores a tracking identifier to support analytics and call tracking. The expiry renews with each page view to maintain tracking continuity. |
Strictly Necessary |
First-party |
180 days (rolling) |
|
_utma, _utmb, _utmc, _utmz |
Set by Google Analytics to collect information about how visitors use our website. This helps us compile reports and improve site functionality. |
Analytics |
Third-party |
As per Google’s policies |
Managing Cookie Choices
You can control and/or delete cookies as you wish. Most browsers allow you to refuse or delete cookies through their settings. If you disable cookies, some parts of our site may not function as intended.
For more information on managing cookies, visit the Information Commissioner’s Office (ICO) website.
Managing Cookies on Our Website
You can update your cookie preferences at any time by adjusting your browser settings or through our cookie management tool.
Using Clear Ring? Add This to Your Cookie Policy
If you use Clear Ring call and lead tracking on your website, you must include the following information in your cookie policy to comply with privacy regulations.
Clear Ring Tracking Cookies
Our website uses tracking services provided by Clear Ring Ltd. These cookies allow us to measure the effectiveness of our marketing by linking website activity (such as calls, form submissions, and other leads) to their source. This helps us improve our services and the customer experience.
These cookies are set as first-party cookies directly on our website. The cookies themselves do not store personally identifiable information; however, if you make an enquiry (e.g., by submitting a form or calling us), the information you provide may be associated with your activity to help us better understand and respond to your enquiry.
|
Cookie Name |
Purpose |
Type |
Expiry |
|
_da |
Used to quickly display the correct phone number on our website and link all leads, calls, and page views to the same user session. |
First-party (Strictly Necessary) |
1 hour |
|
_TID |
Stores a tracking identifier that enables Clear Ring to connect website activity and leads to marketing sources. The expiry renews with each page view to maintain tracking continuity. |
First-party (Strictly Necessary) |
180 days (rolling) |
These cookies are essential for tracking leads generated through our website and may be associated with your enquiry if you choose to provide your details.