Instant Call Outcome Notifications

Instant Call Outcome Notifications

This feature allows users to receive an immediate notification by email along with the call recording (if enabled) which allows you to set the outcome based on your own KPIs. Call outcomes are used to identify the type of enquiry.

Instant call outcome notifications give you the ability to identify which campaigns are generating the outcomes you want in near-real-time, and allows you to readjust your campaigns based on these insights to maximise your ROI. This is a huge benefit for businesses, as it means that you can customise the outcomes to suit your specific business needs and adjust as needed. Call outcomes also provide valuable data that can be used to inform future marketing decisions. As a result, using call outcomes is an essential part of any effective marketing strategy.

As an example, a plumber might log the outcome as “Emergency call out”.

Example Call Outcomes

• New Business
• Telesales
• Emergency call-out
• Current Customer
• Wrong type of enquiry

Instant call outcome notifications allow you to identify which campaigns are generating the outcomes you want in real-time. This allows you to readjust your campaigns based on data and insights to maximise your ROI. You can customise the outcomes to suit your business needs and adjust as needed. Call outcomes provide valuable insights that can help you improve your marketing strategy and overall business performance.

They can also be used to track the outcomes of specific campaigns or objectives. Instant call outcome notifications are a valuable tool for any business, and they can help you to stay on track and meet your goals.